5 Reasons Why Algoleap’s Storage L1 is the Future of Decentralized Storage (2025)

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Job Title: Storage L1

Location: India

Job Type: Full Time

About the job

Storage L1 Tech Engineer

Must Have

Storage & SAN fundamentals
Fiber channel and ISCSI technology
HP Storage Product – Online & Nearline
At least one Operating system Experience Required:
2-4 Hands-on experience in Service & Support on Backup/Nearline products, mainly HP enterprise level libraries, Physical Tape Libraries, Virtual libraries, Disk to Disk Backup systems, OS, Backup Software, MSL, ESL, ESL-E, VLS, D2D Gen2, B6, 200, etc.
Working through complex problems that may involve Switch, SAN, or Library components and require a holistic troubleshooting approach.
1-2 years of Field support experience preferred.
Experience with SAN and Switched SCSI environment should have exposure to basic Storage concepts like RAID, SAN, NAS.
Experience in supporting at least 2 OS in a SAN-centric environment.
Experience on usiHP’s L&TT Tools for diagnosing, Firmware upgrades, Testing of Tape Libraries, and Library management tools like CV-TL, CV-VLS
Experience in supporting tape drive technology, including DLT, SDLT, LTO1 to LTO5
General knowledge of SAN Infrastructure, Blade environment, Virtual Connect, ProLiant Servers, SAN concepts, connectivity of Nearline products & solutions in SAN, Ethernet & Direct attached environment, SAN associated products including Secure Path, Business Copy, Persistent Storage Manager, Virtual Replicator.
General knowledge of networking concepts and iSCSI protocol.
Knowledge & understanding of Storage arrays – EVA, MSA, NAS, XP Storage. Responsibilities
Provide Remote Storage Hardware & Software support to MC Customers, Field CE’s, Escalation Engineers, Reseller/VAR as well as L1 Engineers, Diagnose and solve the Incidents/Issues via phone and email.
Candidate should perform the Problem resolution, Interface with Onsite Engineers, Account Support Managers, Escalation and Elevation management
Understandithe ng criticality of the issue and the business impact by demonstrating mission mission-critical mindset & working to identify the cause of the issue in the shortest/quickest path.
Provide immediate technical response and expertise in the restoration of customer high-availability environments.
Applying systematic problem-solving techniques, high-quality call documentation, and a superior can-do attitude.
Develop and document clear action plans to resolve issues even where information may be limited.
Be fully aware of the business impact of ongoing issues and thus keep customers/account team updated of all action plans and developments during the resolution process.
Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time, and other Performance metrics are met /exceeded.
Collaboration with other cross-functional groups – i.e., L2, L3, Labs, Call Management, Resource control to ensure timely resolution of issues
Participate/prepare Post Incident Reviews with ASM/Account Team as required.
Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software, etc., including log analysis. Education and Experience
B.E/B.Tech or Master’s Degree in Technical Discipline
Experience of 1-3 years
Possession of professional certification mandatory: A+, Server+
Possession of professional certification within a technical field, e.g, MCSE, CCNA, etc., will be preferred
Provided or led in technical support of an IT environment, preferably with experience in supporting servers/networking.

How to Apply:

Please submit your resume and cover letter through Submit Resume to apply for this position.

Apply Here

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Job Search FAQs

Q1: What is Algoleap’s Storage L1?

A1: Algoleap’s Storage L1 is a decentralized blockchain-based storage solution designed for scalability, security, and high-speed data access in Web3.

Q2: How does Storage L1 compare to Filecoin or Arweave?

A2: Unlike Filecoin (market-driven storage) or Arweave (permanent storage), Storage L1 focuses on [unique selling point, e.g., “low-cost, high-throughput storage for enterprises”].